July 8, 2013 July 8, 2013Use Empathy, We’re Customers TooThis is a guest post. In a March 3rd post (Are you listening to your customers but not really listening?), Adrian writes that we may be […]
April 16, 2013 April 16, 2013Word of mouth marketing starts with proper listening – Interview with Molly Flatt of 1000 HeadsToday’s interview is with Molly Flatt, Word of Mouth Evangelist for global marketing agency 1000heads, to get some insight into how to get the most out […]
March 3, 2013 March 3, 2013Are you listening to your customers but not really listening?Have you ever had that feeling when having a conversation with someone that you are just waiting for them to finish before you can say what […]