August 29, 2012

Retailers and their customers – what’s now and what’s next – Interview with Ian McGarrigle of the World Retail Congress

Following on from my recent interview, #PositivelySocial and why customer service in social media is a failure – Interview with Frank Eliason, today I’m very excited […]
July 12, 2011

Does your CEO deal with customers directly?

photo credit: Ingrid Sørensen Last week, I got a call from CEO of WinWeb, fellow blogger at The Small Business Blog and friend, Stefan Töpfer, about […]