January 15, 2014

One firm that tells it’s customers ‘Be nice or pay the price’

Have you seen the image above? I picked up on the story behind the image from an article on Springwise in late December. The story has […]
December 6, 2011

Small business, customer loyalty…….there’s an app for that!

photo credit: schnaars Over the last few months, I’ve had quite a few people, mainly PR folks, reaching out to me as part of blogger outreach […]
April 20, 2010

14 questions to help you stay or get ahead of your competition

In a post a couple of weeks ago (7 Steps to Finding Your Uniqueness), I talked about defining your own uniqueness. Part of that post was […]