henry stewart

June 6, 2012

Create an enjoyable customer experience and get a Net Promoter Score of 70%

This is the seventh of a series of interviews with CEOs that were included in a book I wrote in late 2010 called RARE Business. It […]
December 2, 2011

Creating a great place to work is the best business investment decision you could ever make – Interview with Henry Stewart

Following on from my interview last month, What makes first direct so successful: Interview with their new CEO Mark Mullen, today I am excited to introduce […]