loyalty programme

June 11, 2018

Should you be considering using blockchain for your customer loyalty program? – Interview with Jessica Groopman and Jeremiah Owyang

Today’s interview is with Jessica Groopman and Jeremiah Owyang, industry analysts and founding partners at Kaleido Insights. They join me today to talk about blockchain, customer […]
July 4, 2016

How to foster customer loyalty

This is a guest post that was originally published on Freshdesk’s blog here and is an extract from my recent book: How To Wow.   Fostering […]