Communication

August 4, 2020
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Three tips to boost customer engagement with examples

This is a guest post by Jay Purohit, a Digital Marketing Professional at Acquire. Customer engagement can be defined as the ongoing relationship between a customer […]
July 12, 2020
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Innovative brands are using direct mail to improve customer engagement – Interview with Dan Frohnen of Sendoso

Today’s interview is with Dan Frohnen, CMO at Sendoso , a cloud-based direct mail and engagement platform that gives companies the ability to send direct mail, […]
June 22, 2020
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How to make sure that employee analytics and monitoring doesn’t destroy your employee and customer experience

I’ve been hearing a lot about employee performance monitoring and analytics software in recent months. This is not a surprise as research from HR Acuity shows […]
April 20, 2020
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Brands and customers need to step up and work together in this time of crisis

We are living in both challenging and unusual times. Many firms are struggling to stay afloat. Some are having to close their doors (hopefully only) temporarily. […]