stakeholder experience

September 3, 2020
Patagonia

Customer Experience And Politics: Do They Mix?

In an article I wrote a few weeks ago I posited four imperatives that, I believe, are emerging from the pandemic. One of those imperatives was […]
August 19, 2020
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The four imperatives emerging from the pandemic and what to do about them

Over the last few months, we have faced some extraordinary challenges, and I’ve watched with fascination how the pandemic has forced the tectonic plates of consumer […]