Employee Experience

November 28, 2023
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Paul Weller, the Scots word ‘gallus’ and their relation to delivering an award-winning customer experience – Interview with John Devlin of Ascensos

Today’s interview is with John Devlin, CEO and co-founder of Ascensos, a leading customer management and contact centre solution provider that offers bespoke and innovative solutions […]
November 9, 2023
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How to safely realise the enormous potential of Al – Interview with Juliette Powell and Art Kleiner

Today’s interview is with Juliette Powell and Art Kleiner. Juliette is an author, entrepreneur, technologist, and strategist, who works at the intersection of culture, data science, […]
October 31, 2023
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The science behind repairing trust – Interview with Professor Peter Kim

Today’s interview is with Dr. Peter Kim, Professor of Management and Organization at the University of Southern California Marshall School of Business and author of a […]
October 25, 2023
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How to bring employees together for the holidays – Even if they’re far apart

This is a guest post by Cindy Mielke, VP of Strategic Partnerships at Tango. Maintaining a sense of unity and company culture in remote and hybrid […]