This is a guest post by Jay Purohit, a Digital Marketing Professional at Acquire. Customer engagement can be defined as the ongoing relationship between a customer […]
Research released earlier this year by Sabio and the Customer Contact Association showed that anywhere between 25% and 40% of the calls that are being handled […]
photo credit: JMC Photos Content marketing is a word that is getting more and more attention lately. Wikipedia defines it as: “Content marketing is an umbrella […]