August 4, 2020
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Three tips to boost customer engagement with examples

This is a guest post by Jay Purohit, a Digital Marketing Professional at Acquire. Customer engagement can be defined as the ongoing relationship between a customer […]
April 19, 2013

How to Take Your Customer Service to the Next Level With Content Marketing

Research released earlier this year by Sabio and the Customer Contact Association showed that anywhere between 25% and 40% of the calls that are being handled […]
September 26, 2011

300 not out – Content isn’t king…..Conversation is king

photo credit: Will Lion When I realised that this was going to be my 300th blog post since I started posting in November 2009, I racked […]
August 8, 2011

Are you confused about content marketing?

photo credit: JMC Photos Content marketing is a word that is getting more and more attention lately. Wikipedia defines it as: “Content marketing is an umbrella […]