mobile technology

September 8, 2017
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Customer experience is all about empathy, here’s how to harness it

This is a guest post from Oisin Lunny, Chief Evangelist, OpenMarket. Let’s face it: Mobile has changed everything. Today, if you can’t reach a personal contact […]
January 10, 2012

To create a better customer experience and longer relationships in the mobile market means going the extra mile

This is a guest post from Brian Carroll, CEO at Arantech that illustrates what the mobile telecoms companies could be doing to help improve customer retention […]