May 24, 2019 May 24, 2019What would a punk rock version of CX look and feel like?Back in December 2017 I was sat with a friend of mine, Oisin Lunny, in the Basketmakers pub in Brighton. After 2-3 pints of Guinness, I […]
December 22, 2014 December 22, 2014A conversation about customer service and customer experience – Help.com InterviewView image | gettyimages.com This interview was originally published on Help.com. Help.com recently had an opportunity to catch up with Adrian Swinscoe. Adrian is a customer […]