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- Level Of Customer Satisfaction
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- market
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- psd2
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- racism
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- Sam Boonin
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- sampling
- san antonio
- Sandra De Zoysa
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- save a million hours
- scale
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- schemes
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- science
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- scott gould
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- Scourie
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- search
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- shackled by the skills gap
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- shawshank
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- showrooming
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- [24]7
July 27, 2021
July 27, 2021
Today’s interview is with James Dodkins, who is commonly know as the CX Rockstar, is a former rockstar but is now the CX Evangelist at Pegasystems. […]
February 18, 2019
February 18, 2019
Today’s interview is with James Dodkins, founder of ROCKSTAR CX, international keynote speaker, accidental #1 best selling author and host of ‘This Week In CX.’ James […]
November 26, 2018
November 26, 2018
Recently I had the pleasure of speaking to James Dodkins on his Rockstar CX podcast. As a precursor to the show, James asked me to collect […]