October 22, 2021 October 22, 2021Combating language discrimination in customer serviceVasco Pedro, CEO and Founder of Unbabel, recently told me a story when I spoke to him on my podcast about his experience with British Airways’ […]
February 16, 2021 February 16, 2021Solving language based customer service inequalities – Interview with Vasco Pedro of UnbabelToday’s interview is with Vasco Pedro, the co-founder and chief executive officer of Unbabel, a company that removes language barriers by blending artificial intelligence with real […]