Sreeram Sreenivasan
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- Purpose
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- question
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- Rabbie Burns
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- racism
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- Radical Innovation
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- RAIN
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- rate increase
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- Ray Biggs
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- rear view mirrors
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- Rebecca Martin
- reboot
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- Reckitt
- recognition
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- referral
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- relation
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- Relative Attractiveness
- relay race
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- renew
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- report
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- Requesting Feedback
- research
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- resource
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- responsetek
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- Rest
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- retail
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- Reverb.com
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- riad dar mimouna
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- roaming
- Rob Brown
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- Robotics Technology
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- rock climbing
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- Roger Beadle
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- roi
- Ron Davis
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- root cause
- Rory Sutherland
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- Rotterdam
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- RPA
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- rule
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- saas
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- Sales
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- Sales Performance Management
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- Sam Boonin
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- Sample Size
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- Sandra De Zoysa
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- save a million hours
- SCA
- scale
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- schemes
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- science
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- Scott Addington
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- Scourie
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- Sdl
- Seamless Experience
- search
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- Sebastian Henkes
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- seedrs
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- self organising teams
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- senior executive
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- service
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- service channel
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- SERVICEBRAND
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- ServiceNow
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- seth
- seth godin
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- Sexual Wellbeing
- shackled by the skills gap
- Shandel McAuliffe
- share love
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- shawshank
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- Sheldon Yellen
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- shop online
- Shopping Experience
- short term
- showrooming
- Sid Banerjee
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- Siemens
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- Signifyd
- signposts
- silence
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- silos
- Simon Moore
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- Simple Ideas
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- simples
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- sir terry leahy
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- Sitel
- Sitespect
- six keys
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- skepticism
- skill
- Skill Acquisition
- Skills
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- Skillshare
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- small batch coffee
- Small business
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- Small Changes
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- smart
- Smart Insight
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- smartphone
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- smashing magazine
- sme
- SMEs
- smm11
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- snake oil
- social
- social beings
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- Social Influence
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- Social Software
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- sociology
- software
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- Software AG
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- Sol
- solicitors
- solution
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- Solve
- Some Tips
- sonic branding
- sons of maxwell
- sort your brain out
- soundtracks
- sources innovation
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- South Africa
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- speech analytics
- speed
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- Spich
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- sponsor videos
- sport
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- Spotify
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- staff
- staff retention
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- stakeholder experience
- Stan Phelps
- stand out
- standing out
- Starbucks
- start
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- starts
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- statistical survey
- Stay Ahead
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- Staycity
- Stefan Thomke
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- step by step guide
- Stephan Aarstol
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- Steve Abernethy
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- Stew Bloom
- Stickiness
- sticky marketing
- Stijn Eulaerts
- stock market
- Stop Being Creepy
- Store Reviews
- stores
- Story
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- strategic
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- strategies
- strategy
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- Stratifyd
- strength
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- strong
- Strong Customer Authentication
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- structured data
- study
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- success
- Success Hacker
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- successful
- successful entrepreneurs
- Sue Duris
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- Sunday Times
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- Supercell
- SUPERENGAGED
- supervisor
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- sustainability
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- Swati Kungwani
- sweet selection
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- Sydney Brouwer
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- System
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- Tagpoints
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- Talent
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- talk
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- Tango
- Tara DeZao
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- target market
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- Tasha Reasor
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- TCC
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- team
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- Teams
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- temkin
- Tenacity
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- tesco
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- Text Messaging
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- thank you
- The Age Of Agile
- The Agile Brand
- the best
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- The Bot Platform
- The Bridge
- the choice factory
- The Co-operative Bank
- The Commonwealth of Self Interest
- The Convenience Revolution
- The Culture Engine
- the customer
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- The Customer Experience Professionals Association
- The Dark Side of CX
- The Digital Experience Company
- The Digital Transformation Roadmap
- The Excellence Dividend
- The Falcon Lab
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- the firm
- The First Word
- The Fortune Cookie Principle
- The Foundation
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- The Grid
- The Icarus Deception
- the impact equation
- the institute
- the internet
- The JOLT Effect
- the link
- The Little Book of Laughter
- The Modular Analytics Company
- the most
- The New Chameleons
- the new york times
- the next
- The Personal Mba
- The Purposeful Culture Group
- The Ready
- the richer way
- The Sam M. Walton College of Business
- The Shape Of Engagement
- the shawshank redemption
- The State Of Workplace Happiness Report
- The Storytellers
- the team
- the time
- The Values Economy
- The Vanguard Method
- The Walton Centre
- the who
- their customers
- themes
- Think Customers
- Thinkers50
- Thinking
- third party data
- This Is Marketing
- Thom Gruhler
- Thought Leadership
- ticketing
- tidy up
- Tiffani Bova
- Tim Critchley
- Tim Deeson
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- time
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- Timetrade
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- Timpson
- Tinypulse
- Tip
- tips
- Tk Maxx
- TMAC
- To A Louse
- Toa Technologies
- Todd Eby
- todd olson
- Tom Fishburne
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- Tom Walsh
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- toms
- toms shoes
- Tony Adams
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- Top Tasks
- Total User Experience
- Touchpoint
- Tove Kjellén
- Tower Magazine
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- township
- Toxicity
- Traditional Marketing
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- Training
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- transformation
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- transformational leadership
- translation
- transparencies
- transparency
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- transport
- travel
- treat
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- trends
- trendwatching
- tripadvisor
- true customer
- TrueCaaS
- trust
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- Trustpilot
- TrustRadius
- trusts
- Tue Søttrup
- Turnover
- Turnover Rate
- tv adverts
- tweet
- twelve
- Twilio
- Twist Image
- types of customers
- Ubiq Bi
- UCaaS
- Ujet
- uk
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- Unconscious Bias
- uncrowd
- understand
- Unemployment
- Unhappy Customer
- unified desktop
- united airlines
- united breaks guitars
- united business machines
- united kingdom
- University of Arkansas
- University of Southern California Marshall School of Business
- University of Sussex
- Unorthodox Ventures
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- unstructured data
- unum
- UPC Switzerland
- Uplifting Service
- upsell
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- Upshot.ai
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- us
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- using social media
- Utility Bills
- utility theory
- ux
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- vala afshar
- values
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- vanguard method
- vanity metrics
- Vasco Pedro
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- Verint
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- Vht
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- video
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- Viisi
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- virgin atlantic
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- Virtual Assistant
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- virtual queue
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- Vision
- visioning
- Vivek Jetley
- VoC
- vocal
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- Voice Assistant
- Voice Of The Customer
- voicemail
- Volatility
- Voxpro
- VR
- VRx
- vulnerable customers
- W. Edwards Deming
- wadds
- wait
- wait customers
- waiting
- Waitrose
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- wall street journal
- Walt Disney
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- Warranty
- warren bennis
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- waste
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- Wayfair
- we make cool shit
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- WelcoMe
- well being
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- wendy lea
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- wfm
- WFO
- What Customers Hate
- Wheelhouse.com
- When Everyone Leads
- when to ask for
- Whisky
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- white papers
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- who is
- Why Customers Leave
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- Why Should Anyone Work Here?
- WiCX
- will beckett
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- Willem Romanus
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- Wix Answers
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- word
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- words
- work
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- Workforce
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- world wide web
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- worst customer
- worth
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- writing
- Writing A Blog
- Writing Tips
- Writing Well
- X Index
- xceptional
- Xenia Carr-griffiths
- XM Institute
- Xponent
- Yammer
- Yaron Morgenstern
- Yext
- yolanda
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- Yong Lee
- Yorkshire
- You Can Be as Young as You Think
- you lead
- You Mon Tsang
- young brain
- Young Business
- young people
- your best customers
- your business
- your business model
- your customer experience
- your customer service
- your customers
- your employees
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- Your Service
- your social media
- your team
- youth
- Youth unemployment
- youtube
- Yuval Brisker
- Zalando
- Zappos
- Zappos Insights
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- Zappos.com Inc.
- zara
- zara store
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- Zenarate
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- zero party data
- Ziggurat
- Zimbra
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- Zingermans
- ZipRecruiter
- Zoho
- Zokri
- Zombie
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- zone
- Zoom ceiling
- Zopa
- Zopa.com
- [24]7
September 29, 2017
September 29, 2017
This is a guest post from Sreeram Sreenivasan, Founder & CEO of Ubiq BI. Typically, businesses conduct customer surveys & interviews and apply the feedback to provide a […]