human interest

November 17, 2011

Asking for recommendations is great but not like this

photo credit: boltron- If a thing is worth doing, it’s worth doing well. I’m a great believer in asking for endorsements as a way of building […]
September 21, 2010

60% of your customers are killing you with their silence

The sign and strength of a great company can often be determined by the number of referrals that it gets from its customers. However, there are […]
August 21, 2010

Business growth and getting closer to your customers

Adrian is currently away on a holiday adventure so we thought you’d enjoy a dip into the archives to re-visit some posts that you may not […]
June 21, 2010

What sort of customer relationship are you trying to create?

In today’s modern world, in order to manage and grow your customer relationships you have to understand what type of relationship you have. There are various […]