customer research

June 30, 2022
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Design is not design without research – Interview with Alfonso de la Nuez of UserZoom

Today’s interview is with Alfonso de la Nuez, the Co-CEO and Co-Founder of UserZoom, the pioneering UX Insights System. Alfonso joins me today to talk about […]
May 23, 2022
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Why you shouldn’t always build for the ‘happy path’ – Interview with Sam Richardson of Twilio

Today’s interview is with Samantha (Sam) Richardson, a principal visioneering consultant for Twilio Foundry. Sam joins me today to talk about why many people don’t think […]
February 11, 2012

Connect with your customers – Research provides clues

photo credit: …-Wink-… I was browsing the other day when I came across this article on Mashable: Want People to Return Your Emails? Avoid These Words […]