March 17, 2012 March 17, 2012Honesty and transparency with clients and prospects builds better retention and loyaltyphoto credit: dandelionfourteen This is the second of a series of interviews with CEOs that were included in a book I wrote in late 2010 called […]
September 20, 2010 September 20, 2010Consumers, customers and clients: The same or different in your business?A photo of an old ipod and an ipod nano. The same or different? For some they would say they are different but for others they […]