March 17, 2012

Honesty and transparency with clients and prospects builds better retention and loyalty

photo credit: dandelionfourteen This is the second of a series of interviews with CEOs that were included in a book I wrote in late 2010 called […]
September 20, 2010

Consumers, customers and clients: The same or different in your business?

A photo of an old ipod and an ipod nano. The same or different? For some they would say they are different but for others they […]