customer feedback survey

August 25, 2020
listen with your heart

The value of putting heart into your customer and employee listening

Recently I came across a quote from Donella “Dana” Meadows, an American environmental scientist, educator, and writer and author of the books The Limits to Growth […]
January 17, 2020
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7 Best practices for designing a customer survey

This is a guest post by Yaryna Myrka, Content Marketing Assistant and Author at Rioks. When it comes to launching a new product or leveraging the […]
November 20, 2019

Are your surveys aligned to your customer’s journey?

Recently I took a flight from London to the U.S. for work. Before getting to the airport, I made sure I had checked in online and […]
October 20, 2017

What a BBC Radio sports programme taught me about customer surveys

Recently on my own blog I wrote a piece called: Is 2% OK with you? Five ways to dramatically improve your customer feedback survey response rates. […]