August 27, 2012 August 27, 2012Big data insight into customers behaviour can be good but immersion and observation are betterBig Data: The Map Is Not The Territory Big data insight into customers behaviour can be good but sometimes the answers are right in front of […]
January 25, 2011 January 25, 2011Duncan Bannatyne and TripAdvisor’s boxing matchThere’s been a hilarious story floating around the UK media for the last couple of days about Duncan Bannatyne wigging out over a negative review that […]