businesses

October 24, 2011

Why do some businesses get more flack on social media than others?

photo credit: flydime Why do some businesses get more flack on social media than others? A couple of months ago, I read an article on bnet […]
November 26, 2010

If we are not willing to be honest as customers how can we expect businesses to get better?

Today I wanted to tell you a story about customer surveys. Normally, I write about how I think many businesses either don’t survey their customers enough, […]