chief executive officer

August 7, 2015

Customer experience: Who’s in charge here?

Imagine a scenario where you walk into a room, an office or a business and see a hive of activity. You are keen to resolve a […]
May 4, 2012

The Twelve Absolutes of Leadership: Interview with Gary Burnison, CEO of Korn/Ferry International

Following on from my recent interview, The emotional component of customer experience: the next competitive battleground – Interview with Qaalfa Dibeehi of Beyond Philosophy, today I […]