July 12, 2019
man phone

How using a network of experts can dramatically improve customer service automation – Interview with Antony Brydon of Directly

Today’s interview is with Antony Brydon who is the CEO and co-founder of Directly, a leader in customer support automation that works with enterprise companies to […]
July 12, 2011

Does your CEO deal with customers directly?

photo credit: Ingrid Sørensen Last week, I got a call from CEO of WinWeb, fellow blogger at The Small Business Blog and friend, Stefan Töpfer, about […]