Oisin Lunny

December 13, 2021
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Introducing Punk XL Part Two – Interview with Karen, Sandra De Z, Richard, Sandra T and Ari

Today’s podcast interview, like last week’s, is different. Last week I shared the first part of a two-part conversation about a new book project: Punk XL, […]
December 6, 2021
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Introducing Punk XL – Interview with Serena, Lara, Amy, Joyce, Oisin and Tom

Today’s podcast interview is different. Here’s how it is different: It’s Part 1 of a two-part conversation about a new project. Part 2 will be released […]
December 1, 2017
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In customer experience, boring is the new cool

This is a guest post from Oisin Lunny, Chief Evangelist, OpenMarket, and follows on from a discussion that Oisin and I had about the annual tech […]
September 8, 2017
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Customer experience is all about empathy, here’s how to harness it

This is a guest post from Oisin Lunny, Chief Evangelist, OpenMarket. Let’s face it: Mobile has changed everything. Today, if you can’t reach a personal contact […]