Loyal Customer

June 26, 2017

Five ways to creatively enhance the customer experience

This is a guest post from Jonathan Furman, the founder of Furman Transformation, a management consulting firm. So, you met your sales target this year? Great! […]
February 27, 2017

Non-obvious trends and what they mean for customer experience – Interview with Rohit Bhargava

Today’s interview is with Rohit Bhargava, who is a trend curator, author of five best selling books (including the Wall Street Journal bestseller “Non-Obvious”) and founder […]