January 2, 2012 January 2, 2012Customer Focus, Profitable and Growing Business AND a Great Place to Work: The ABC Building BlocksGiven that we are just entering a new year I thought I would give a little reprise to something I wrote just over 12 months ago […]
September 20, 2010 September 20, 2010Consumers, customers and clients: The same or different in your business?A photo of an old ipod and an ipod nano. The same or different? For some they would say they are different but for others they […]