October 21, 2022 October 21, 2022Why skills training your customer service team doesn’t workThis is a guest post by Lara Khouri, founder of there is no spoon, a boutique people experience and change leadership consultancy. It is the first […]
December 2, 2016 December 2, 2016How to do extraordinary things for your customers and your people – Interview with Bill TaylorToday’s interview is with Bill Taylor, co-founder and founding editor of Fast Company, who now spends his time writing books and speaking to leadership audiences. Bill […]
June 29, 2010 June 29, 2010Book Clubs, Team Building and Training – What’s the link?Now, I hope that we are all agreed that investing in training and developing your people is essential for the growth of your business. Right? When […]
June 29, 2010 June 29, 2010Book Clubs, Team Building and Training – What's the link?Now, I hope that we are all agreed that investing in training and developing your people is essential for the growth of your business. Right? When […]