Latest Customer Experience News

Paul Weller, the Scots word ‘gallus’ and their relation to delivering an award-winning customer experience – Interview with John Devlin of Ascensos
Embracing the future of CX: Unleashing the power of converged VOIP, contact centers, and video conferencing software
Your customer doesn’t want to know about your technology – Interview with Micah Solomon
Consistency is often overlooked but is the secret ingredient to making customers happy
How to safely realise the enormous potential of Al – Interview with Juliette Powell and Art Kleiner

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