November 27, 2015

Swisscom bolsters its in-field customer service through crowd sourcing

Imagine a situation where you, or someone you know, has bought a new piece of electronic equipment and after you get it home and take it […]
November 12, 2015

How to enhance, extend and crowd source your in-field customer service – Interview with Manuel Grenacher of Mila

Today’s interview is with Manuel Grenacher, who is the founder & CEO of Mila, a technology company which is helping large organisations crowd source their customer […]