surveys

January 24, 2012

Skepticism is rife and trust is not easily won but your people can help

photo credit: opensourceway Earlier today Edelman, the global PR form, launched the results of it’s 2012 Trust Barometer. According to Edelman: “This year’s survey is bigger […]
November 2, 2011

Building a customer centric business only starts with asking for your customers opinions or feedback

photo credit: gatogrunge It’s been a while since I wrote about customer surveys and feedback. Almost a year, in fact. Here’s a few of the things […]
September 1, 2010

Measuring employee engagement – don’t overthink it

Employee engagement is one of the key elements of building a successful and thriving business. It’s the bed-rock of getting things done, great customer service, repeat […]
September 1, 2010

Measuring employee engagement – don't overthink it

Employee engagement is one of the key elements of building a successful and thriving business. It’s the bed-rock of getting things done, great customer service, repeat […]