the customer

August 14, 2014

Are you stopping some of your customers from doing business with you?

#96614904 / I’m a big fan of the TV show Undercover Boss, whether it is the UK, the US, Canadian or Australian versions. What I […]
October 25, 2013

Learning from the university of the customer and the co-worker – Interview with Kevin Kelly

Today’s interview is with Kevin Kelly, is a leading authority on the success principles of entrepreneurship, leadership, sales and motivation. Already a best selling author, he […]
August 6, 2013

Impressive ways to Wow the Customer

This is a guest post by Stefanie Amini, Marketing Director, WalkMe Where’s the “WOW!” That’s a common question that customers can legitimately ask when they are […]
July 29, 2013

Customers behaviour and their customer service choices trump new technology every time

The folks over at Parature recently produced an infographic about the evolution of customer service channels over the course of the last few decades. They then […]