customer accounts

January 4, 2013

Make it easy for your customers to complain

Following my post on December 5th (When it comes to customer service, I’m a name not a number), I searched for a way of making Southern […]
December 9, 2011

Rackspace eliminates organisational silos to deliver great service

photo credit: Jeroen Bosman Recipe for Growth: Eliminate Silos, Be Fanatical, Stay Focused even as you Grow. San Antonio–based Rackspace grows by imagining the life of […]