October 21, 2022 October 21, 2022Why skills training your customer service team doesn’t workThis is a guest post by Lara Khouri, founder of there is no spoon, a boutique people experience and change leadership consultancy. It is the first […]
November 22, 2013 November 22, 2013The Tools To Deliver Amazing Customer Service Every Time – Interview With Shep HykenToday’s interview is with Shep Hyken, a customer service expert, professional speaker and bestselling author who works with companies and organizations who want to build loyal […]