usertesting

July 28, 2020
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COVID-19 and changes in behavior: why you must relearn your customers

This is a guest post by Janelle Estes, Chief Insights Officer at UserTesting.  Although the world is always in a state of change, you’d be forgiven […]
April 9, 2020
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The changing buying behaviours of UK consumers and their response to crisis communications

This is a guest post by Amy Kelly, Director of EMEA Marketing at UserTesting.  In this guest post, Amy Kelly, Director of EMEA Marketing at UserTesting, […]
January 31, 2020
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2020: The year of the customer

This is a guest post by Janelle Estes, Chief Insights Officer at UserTesting.  Why putting customer experience to the forefront of strategic decision-making will be essential […]
April 30, 2019
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How many exposure hours have you had with your customers over the last few months? – Interview with Andy MacMillan of UserTesting

Today’s interview is with Andy MacMillan is CEO of UserTesting and joins me today to talk about their new research report: The Rise of the Experience […]