Social Media | Adrian Swinscoe

July 17, 2019

Is social media the next frontier for improving customer experience?

In early May, Sprout Social released their 2019 Index which looks at the state of, use, challenges and relevance of social media. The main findings of […]

February 16, 2018

How to engage potential customers with your brand

This is a guest post from Jason Grills is a technical writer associated with ProProfs Chat. Brands heavily invest in marketing and customer service. This is […]

September 6, 2016

How to give back to the community and gain new customers

This is a guest post by Lexie Lu, a designer and regular blogger at Design Roast. Every business leader is on the lookout for perks, employee […]

August 29, 2016

Social employee advocacy – Why it works and how you can implement it

This is a guest post from Disha Dinesh, who is a Content Writer at Godot Media. The concept of advocacy has been present in varying forms […]