Jeff Titterton

July 29, 2019

Most companies don’t get what it means to deliver a great customer experience

If you stop and think about your own behavior for a minute. I’m betting that when faced with a question that you don’t know the answer […]
April 2, 2019
20 percent

Only 20 percent of support teams provide self service and other customer experience trends – Interview with Jeff Titterton

Today’s interview is with Jeff Titterton, CMO of Zendesk. Jeff joins me today to talk about the new Zendesk Customer Experience Trends Report 2019, the main […]