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- Simply Business
- Single Customer View
- sir terry leahy
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- Sol
- solicitors
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- Some Tips
- sonic branding
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- Spitch
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- Stickiness
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- Stijn Eulaerts
- stock market
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- The Age Of Agile
- the best
- the big
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- the greatest
- The Grid
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- the impact equation
- the institute
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- the link
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- the most
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- The Storytellers
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- the who
- their customers
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- [24]7
April 26, 2020
April 26, 2020
Today’s interview is with Joel Bailey, who is a Director at EY Seren, the global design consultancy within EY. Joel is a friend of mine, someone […]
October 10, 2016
October 10, 2016
Today’s interview is with Birgit Mager who is the Professor for Service Design at KISD, the Köln International School of Design, based in Cologne, Germany and […]
January 18, 2016
January 18, 2016
Today’s interview is with Ben Reason, founding partner of Livework, a leading service design firm. They help organisations with customer related challenges and how they affect […]
February 23, 2015
February 23, 2015
Today’s interview is with Nicolae Naumof, an applied behavioural science specialist, who helps businesses to increase customer satisfaction and increase profitability. Happier Customers & Higher Profitability […]