relationships with customers

October 28, 2013

Content marketing and relationships with customers – what can we learn from dating?

The other day a friend of mine made me aware of the video below. It’s quite funny, very much ‘tongue in cheek’ and worth a watch. […]
June 19, 2012

Ignoring complaints on social media may be deafening your customers

I read an article recently on TechRadar’s site (70% of customer complaints on social media ignored: Marketing ignores 70% of social media complaints). Now, if you […]