June 27, 2014

Great service, great coffee and great people creates loyalty – Interview with Nick Barlow of Small Batch Coffee

Today’s interview is with Nick Barlow, who is in charge of Creative and Media for Small Batch Coffee – a Brighton based (and local to me) […]
December 8, 2010

Customer experience, bikram yoga and word of mouth marketing

Today’s post is a story about how little things can drive your word of mouth and referral marketing. About ten days ago, I attended my first […]