Following on from our interview (The customer service revolution is here and now – Interview with Mikkel Svane CEO of Zendesk) Mikkel agreed to write a […]
The following image comes from a friend of mine, Jeremy Waite, who blogs across at www.jeremywaite.net…..and is social media strategy lead at TBG Digital. It is […]
Following on from my recent interview, Reinventing customer experience in the legal sector – Interview with Karl Chapman of Riverview Law, today I want to share […]