September 20, 2011 September 20, 2011The Shawshank Redemption the most viral product and best example of word of mouth marketing ever?photo credit: Rami ™ I was thinking about viral products and word of mouth marketing the other day and what it takes to create something that […]
September 15, 2011 September 15, 2011Is the customer always right OR you can only please some of the people all of the time?photo credit: Chicago Man I was across at my friend Matthew’s blog, The Big Red Tomato Company, the other day and left a comment on guest […]
September 9, 2011 September 9, 2011Come on Adobe. On Customer Experience, you can do better than that. #CEMphoto credit: sleepinyourhat Today’s post may be a bit of a rant and for that I apologise, in advance. Now, onto the issue at hand. A […]
September 2, 2011 September 2, 2011Customers and getting attention on Twitter for your business?photo credit: Panoramas I must say that I really like the infographics that have exploded onto the web in recent years. They are a great way […]