Business growth generally boils down to two things: How many new customers you can acquire (customer acquisition); and How long you can keep your existing customers […]
Customer relationships: How to make them stronger? I explored this is a recent interview I did with Sue O’Brien, CEO at Norman Broadbent, a top international […]
In today’s modern world, in order to manage and grow your customer relationships you have to understand what type of relationship you have. There are various […]