#98198996 / gettyimages.com We can all agree that having loyal customers is fundamental to the long-term success of a business. However, there have been numerous […]
This is a guest post by Stefanie Amini, Marketing Director, WalkMe Where’s the “WOW!” That’s a common question that customers can legitimately ask when they are […]
I was going through some old bookmarked and saved articles whilst thinking about what to write today and came across: The Customer Aggravation Index: Predicting Customer […]