This is a guest post by Robert Kelsey, bestselling author of Writing Well for Work and Pleasure. He offers hope for those fearing the new “thought leadership” trend […]
Today’s interview is with the winner of the MyCustomer 2021 CX Leader of the Year competition: Sri Safitri, Deputy Executive VP of Customer Experience and Digitisation […]
This is a guest post from Natasha Bougourd, a copywriter for Impact International. COVID has revolutionised the way we work, and many businesses are now living […]