April 27, 2013 April 27, 2013Can we ‘rest’ more to improve our business performance?Before I start, I warn you this is more of a thinking out loud piece rather than anything else. Anyway, as i was browsing my store […]
April 13, 2013 April 13, 2013Customer service and the process of improving itToday, I was thinking about writing a piece about customer service and the process of performance improvement. As part of my writing process I was looking […]
March 19, 2013 March 19, 2013Doing more to help creative business start ups grow and succeed – Interview with Doug RichardToday’s interview is with Doug Richard made famous in the UK for being one of the first Dragons on the BBC series, Dragon’s Den. More recently […]
March 17, 2013 March 17, 2013Karma and how to be a better leader and build a more customer centric businesses I like the idea of karma and believe in it. I, also, believe it can teach us lessons about how to be better leaders and […]