Today’s interview is with Gerry McGovern who is the founder and CEO of Customer Carewords and the author of six books on all things digital, content, […]
Today’s interview is with Sydney Brouwer, a customer experience speaker, author and masterclass leader. However, this one is a little different as this time Sydney turns […]
Within the business community, when it comes to customer experience, much of the talk and focus is dominated by touch-points and journeys and channels. But, for […]