Recently, I’ve been reading and thinking a lot about communities and their application in business. This goes back to Robin Wight’s talk at the Autumn 2010 […]
Earlier this year (Feb 2011) the IBM Institute for Business Value published a new piece of research: From social media to Social CRM: What customers want. […]
Charles Mingus, the legendary jazz bassist once said: “Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity.” and The Roman orator […]