December 20, 2019 December 20, 2019A very special and very limited edition of Punk CXI’m not sure if I told you or not but the original concept for the Punk CX book was going to be a 7’ x 7’ […]
March 28, 2016 March 28, 2016How to Wow: 68 Effortless Ways to Make Every Customer Experience AmazingToday, I’m very excited to announce that I’ve got a book coming out called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. […]
December 16, 2010 December 16, 2010Competition: What does RARE mean to you?We are fast approaching Christmas and so I thought I’d run a little competition with an gift of a copy of my new book, RARE Business, […]