Today, I’m very excited to announce that I’ve got a book coming out called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing.
Here’s what you need to know:
Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business.
Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more.
Don’t let your business fall behind, look inside and take your customer experience to the next level.
As mentioned before, the book will be released on April 11th but is available to pre-order now (http://amzn.to/1OhY1fI).
For bulk orders, speaking engagements and/or workshops relating to the book’s content, drop me a note here.