June 25, 2016 June 25, 2016How looking for ‘messy bathrooms’ can help deliver a great customer experienceImagine you go to a restaurant and the food and the service is great but then you go to the bathroom and it’s a mess. Does […]
November 12, 2015 November 12, 2015How to enhance, extend and crowd source your in-field customer service – Interview with Manuel Grenacher of MilaToday’s interview is with Manuel Grenacher, who is the founder & CEO of Mila, a technology company which is helping large organisations crowd source their customer […]