December 14, 2016 December 14, 2016The three best gifts that you could give your customersI’ve been starting to wonder about gifts in the last few days. Not as a result of all of the Black Friday and Cyber Monday hoopla […]
May 28, 2013 May 28, 2013Are you ‘on the tools’ fixing your customers problems? You should be.I was reading a post the other day about Craig Newmark, founder of Craigslist, and how he introduces himself as the company’s customer service representative. It […]